Frequently Asked Questions

Please visit our SDS & Technical Documents webpage for access to the most-up-to-date version of our SDS. If your MicroC® product's SDS is not listed, please contact us directly with questions.

Dilution water and carrier water are not recommended as it compromises the biological stability of the product. If dilutions are necessary, we recommend that fresh solutions are made every 48 hours.

Some of our products naturally contain trace amounts of N&P. Some products are custom formulated to contain micro and macronutrients. For more specific information, please contact us directly.

MicroC® 1000 is a hydrocarbon-based product that can be used as a non-hazardous green supplemental carbon source for biological contaminant removal applications in water/wastewater treatment. This product eliminates the flammability and toxicity concerns of traditional chemicals such as methanol. This product requires low capital cost for storage and feed systems, and it is easy to deploy in evaluations.

MicroC® 2000 is a glycerol-based product which is specifically engineered for use as a carbon source for biological nitrogen and phosphorous removal applications in water/wastewater treatment. This is a non-hazardous and green chemical which eliminates the flammability and toxicity concerns of traditional chemicals such as methanol. This product requires low capital cost for storage and feed systems, and it is easy to deploy in evaluations.

MicroC® 3000 is an alcohol-based product that can be applied as a direct substitute of methanol in municipal and industrial wastewater facilities. This product is a cost-effective alternative to methanol on a $/lb nitrogen removed basis. This “green” methanol is produced using renewable agricultural inputs and has kinetic advantages versus methanol.

MicroC® 4000, series products are custom formulated for specific wastewater characteristics and/or wastewater facilities that are in need of a supplemental carbon source augmented with additional micro or macronutrients. The products in this series are similar to MicroC 1000 and MicroC 2000 but with formulary adjustments.

MicroC® 1000 is a hydrocarbon-based product, MicroC® is a glycerol-based product. COD content of MicroC® 1000 is 5.52 lb COD/ gal, which is 35% lower than MicroC® 2000 COD content of 8.99 lb COD/gal.

• Keep the containers (pails, drums and totes) out of direct sunlight whenever possible and avoid extreme temperatures (below 10° F and above 125° F)
• Keep the containers tightly sealed until they are ready for use. Do not loosen bungs or remove covers and caps on the containers prior to use.
• Shelf life is at least 1 year when storage guidelines are followed.
• If the containers are stored outside, cover with tarp or shelter sufficient to prevent over exposure to ultraviolet light.

• Recommended Material:  Polyethylene (PE), polypropylene (PP) and fiberglass reinforced plastic (FRP) storage tanks are the most economical option for storage of MicroC® 1000 and MicroC® 2000 carbon sources. Stainless steel storage tanks are also compatible with MicroC® carbon sources.
• Not Recommended Material:  Carbon steel tanks may be compromised over long periods of time. It is recommended that carbon steel tanks are lined with an epoxy or other material that is compatible with MicroC® 2000.

• The storage tanks can be located inside a heated building provided that there is enough ventilation.
• MicroC® 2000 can be also stored outdoors. Low wattage heat tracing may be necessary to keep MicroC® products above their respective freezing point of -19 °C, particularly with exposed above ground lines.
• Trucks come equipped with 40ft of discharge hose standard, so will need to have access within 40ft of fitting.
• Trucks can be pressurized to support offloading. Available pressure is sufficient for most standard tanks with base at same level of truck or below. Will depend on truck but required lifts of more than 20 feet should be verified by customer.

Nitrack® is your all-in-one solution for optimizing MicroC® dosing, built on a simple yet robust architecture: a single IIoT gateway gathers a few key process data points from your WWTF’s SCADA or PLC, paired with data from EOSI supplied cellular-based remote probes. Our proprietary algorithms live in the EOSi cloud, protected by top-tier security—stateful firewalls, end-to-end encryption, and CA-issued certificates. It’s a reliable, hands-off system that keeps your Biological Nutrient Removal (BNR) running smoothly and your data safe.

Deployment is a quick and easy. Nitrack® setup starts with a compact IIoT gateway that connects to your existing SCADA or PLC with minimal configuration, like a single ethernet cable or a quick plug-in. Add a couple of cellular remote probes (no complex wiring needed), and our cloud-based software takes it from there. No major retrofits, no engineering overhaul—just a straightforward, secure integration that’s ready to optimize dosing in no time.

Almost nothing! Nitrack® is designed for seamless compatibility. The IIoT gateway taps into a handful of data points from your PLC or SCADA—easily configured via ethernet, wireless IIoT, or even air-gapped analog signals if you prefer extra isolation. Cellular probes send data directly to our cloud, where our algorithms do the heavy lifting. It’s plug-and-play simplicity with reliable performance, no matter your existing infrastructure.

Absolutely. Nitrack® combines enterprise-grade security with rock-solid reliability. The IIoT gateway and cellular probes feed data to our cloud through encrypted channels, safeguarded by stateful firewalls and certified security protocols. Our proprietary algorithms then calculate the perfect MicroC® dose, ensuring consistent BNR performance. It’s a low-maintenance, high-confidence solution, and our Process Engineers monitor trends and offer support so you’re never on your own.

No engineering firm needed! As a MicroC® customer, EOSi offers a full controls package - either Nitrack® or an EOSi pump skid with built-in Virtual Nitrack technology. These skids support multiple pumps and trains with plug-and-play simplicity, while existing systems can add Virtual Nitrack for pennies per gallon without the hassle.

Optimizing dosing with Nitrack® gives our Process Engineers real-time BNR data to act as your second line of defense, often spotting issues before you do. Available 24/7 for support, this service builds lifelong partnerships. Our customers become our best advocates. A secure, efficient system is worth far more than extra gallons sold!

Supplemental carbon sources are readily biodegradable organic compounds added to wastewater to supercharge the growth of helpful bacteria. These bacteria are the unsung heroes of biological wastewater treatment, breaking down pollutants and keeping systems running efficiently.

MicroC® Premium Carbon Sources help establish or sustain essential biomass within a wastewater treatment plant that is responsible for promoting biological removal of harmful nutrients and contaminants including nitrogen, phosphorus, perchlorate, and selenium. This process is commonly referenced to as Biological Nutrient Removal (BNR).

MicroC® offers a safer, more sustainable alternative to methanol. It’s non-hazardous, easier to store and handle, and performs better in cold weather. Plus, because it's biogenic (derived from natural sources), MicroC can help facilities reduce their Scope 1 greenhouse gas emissions—unlike methanol, which contributes to CO₂ emissions according to ICLEI. Switching to MicroC is a smart move for both the environment and your bottom line.

EOSi is an acronym for Environmental Operating Solutions, inc. and is pronounced by initialism where each letter in the acronym is spelled out individually like FBI or FYI.

EOSi (Environmental Operating Solutions, inc.) is part of the companies who make up Axius Water, a global leader in advanced nutrient removal solutions for municipal and industrial wastewater, as well as potable and process water treatment. Axius Water was created in 2019 by KKR Global Impact and XPV Water Partners to make a difference in the water industry by unifying and supporting nimble, high-potential companies in this space.

EOSi has a broad offering of services and extensive resources to provide technical support for your project:

• Nitrack Overview
• Nitrack® Engineering & Services
• Cloud-Based Control System

For additional information, please contact us directly.